About Hosted PBX

The KELCOM VDS Hosted platform has a full suite of telephone features designed for the SMB and enterprise markets. From a single or multi-user account to a commercial-grade call centre, KELCOM VDS Hosted provides an end-to-end business phone solution.

Cloud-based platform.

Our Cloud-based platform is scalable and easily deployed to in-house, home-based and off-shore locations, providing a flexible staffing option that optimizes productivity. We offer multi-platform options, all of which include access to our KELCOMvds web interface.
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Mirrored data-centres

​Our SIP servers tie into the PSTN networks of top-tier providers such as Verizon (in the United States) and Bell (in Canada), using their PRIs. All of our data-centres are mirrored, to offer hot failover throughout North America, If any one server fails, calls are immediately routed to an alternative.

Voice Quality Optimization

This isn't just telecom - it's business-class Hosted PBX.  Our solution provides only premium transit links between all of our centres, optimizing voice quality with the goal of eliminating packet loss, latency and jitter. Our voice product travels on a Layer 2 path optimized for quality, allowing us to deliver high-quality voice with a choice of codecs.

Redundancy and Reliability

Our network utilizes multiple data centers, in different physical locations, to provide our customers with a high level of redundancy. We're not reliant on any one machine or group of machines - even in a worst-case scenario, we have a backup plan. See our diagram below.

We provide only premium transit links between all of our centers, optimizing voice quality with the goal of eliminating packet loss, latency and jitter. We were early adopters of highly-redundant, geographically distributed network architecture, with multiple data centers across the US and Canada. Our points of presence sit in the same centers as Tier-1 providers such as Verizon (in the United States) and Bell (in Canada), tying directly into their PSTN networks.