Mitel's Collaboration Solutions Applications
Mitel's Collaboration Solutions enable businesses to cultivate a dynamic, real-time environment in order to share ideas and information in the pursuit of common goals. Collaboration Solutions allow two or more people in different locations to communicate more effectively - streamlining business processes, improving customer care, enhancing employee productivity and reducing expenses. Mitel's Collaboration Solutions include:
Mitel Unified Communicator Advanced
Mitel Unified Communicator® (UC) Advanced is Mitel's award-winning unified communications client that integrates presence and availability, secure instant messaging, audio conferencing as well as web and video collaboration with the call control capabilities of your business communications system. UC Advanced also integrates with leading business productivity tools like Microsoft Exchange®/Outlook and Office as well as IBM® Lotus Notes®.
Mitel Unified Communicator Express
Mitel Unified Communicator®(UC) Express is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration.
Mitel Unified Communicator 5000
Mitel Unified Communicator® (UC) collaboration application that integrates with the Mitel 5000 Communications Platform (CP). It blends call features, routing rules as well as contact and device management with web collaboration and videoconferencing.
Mitel Audio and Web Conferencing
Mitel Audio and Web Conferencing (AWC) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location.
Oaisys Call Recording
Call recording and quality assurance technology can play a valuable role for businesses across a wide spectrum of industries, including automotive dealerships, financial services, insurance, healthcare, manufacturing and distribution. Any business that regularly communicates with customers, clients and partners via the phone should proactively manage the risks inherent in these interactions and promote quality assurance using call recording.
PraireFyre
PrairieFyre provides cost effective business communications solutions for small- to medium-sized and enterprise contact centers. The modular nature of this software means you pay only for what you need, and can add functionality and sophistication as your technology and business requirements grow.
